Great Idea with Horrible Results

****** Read this before using it as your primary source of medical information

So if you have a very basic question/problem I guess this site might help but Im not sure. For me personally, I had concerns about a medication interactions and have had to ask the same question several times but have yet to get a helpful answer. The answers usually are from a general practitioner who does not have any experience or training with my problems.

I understand that you get why you pay for, so if its free it maybe it doesnt have to be perfect. But medicine and health are serious things and I found some really questionable information/responses on their site. It boiled down to three issues:

Doctors not reading the question: it happened to me and I saw it around the site. A girl was asking about pregnancy prevention and the doctor wrote this horrible long response on how she shouldnt want to get pregnant so young and no one will ever help her do it. Just to add icing on the cake it was written in a condescending tone.

Overall he completely misread the question and went over-the-top ranting about something that has nothing to do with the question. How exactly did he become an MD without learning to read.

Doctors incorrectly answer questions: I am trying to avoid details in this one cause it was a sensitive topic. The question was pretty straightforward in my opinion (it was about the female reproductive system). And his answer was something that the majority of women know is untrue. I couldnt understand how he could be so ignorant then I saw he was a PCP and his specialties are all things that do with men. Why was he answering that question when he didnt know? Why couldnt he take 5 mins to google it for the correct answer?

Doctors not taking responsibility and telling people to "go talk to your doctor". This one doesnt even need an explanation so Ill be quick. The whole point of this app is to ask doctors questions. If the doctor doesnt know, then why not let someone that does answer? I never paid but Im sure those who do are not happy with that response.

Overall, I would be skeptical about using their paid services since their free services are extremely flawed. It goes without saying that I think that even WebMD is more reliable/useful. If they are messing up these simple things than whats going to happen if you try to talk to a doctor about a real issue. I thought I was going to give 2 stars, but o have had to change it to 1.

Meecah90782 about HealthTap Primary Care Doctors, v5.0.44